Terms & Conditions

CONDITIONS OF USE

Your access to and use of the LOMA website - this site - is subject to the following terms and conditions which, by accessing and browsing this site, you accept without any limitation or qualification.

GENERAL DISCLAIMER

While LOMA strives to ensure that all information on this site is correct, the contents of this site are provided to you "as is" without representation or warranty of any kind (express or implied) including, without limitation, any implied warranties of merchantability, fitness for a particular purpose or non-infringement. LOMA accepts no liability for any statement, inaccuracy or omission on this site. LOMA accepts no liability for any direct, special, indirect or consequential loss or damages of any kind resulting from the use of any information obtained directly or indirectly from this site or for any viruses that may infect your computer equipment or other property on account of your access to, use of, downloading of or browsing in this site. All such liability is excluded to the fullest extent permitted by law. The information on this site is subject to change and may be amended or withdrawn at any time without notice. These Conditions of Use may be changed at any time without notice.

USE OF INFORMATION

All information collected by LOMA is stored and handled in accordance with applicable laws and regulations of the United States, as well as the General Data Protection Regulation (Regulation (EU) 2016/679) Detailed information on our data protection policies is provided in our Privacy Policy. Personal and financial information collected on this site is used for the sole purpose of processing and delivering your order. During registration you will be asked to "opt in" to receive information from LOMA and possibly other organizations and companies involved with, or relevant to, LOMA. Financial and payment details such as credit/debit card numbers are not stored in our database following payment. All information supplied in our 'feedback' form will be used solely for the purpose of responding to your query or suggestion.

Please note: Posting or transmitting any unlawful, threatening, defamatory, obscene or other inappropriate material is prohibited.

COPYRIGHT

All material on this site is copyright © 2020 LOMA, except where specifically stated otherwise. Visitors may read, view, print and download one hard copy of the material for their personal, non-commercial use only.

Visitors may not copy, distribute, sell, publish, display, transmit, reproduce or decompile any part of the material by any means (electronic or not) or for any purpose include it in any derivative works.

TRADEMARKS AND INTELLECTUAL PROPERTY

Trademarks, service marks and logos displayed on this site belong to LOMA. Nothing contained on this site should be construed as granting any license to use any trademark, service mark of logo displayed on this site without the express written permission of LOMA.

Any unauthorized use of any trade dress, marks, or any other intellectual property belonging to LOMA or any third party is strictly prohibited and will be prosecuted to the fullest extent of the law.

GENERAL

LOMA makes no representation that material in the site is appropriate or available for use in other locations outside of the United States. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent that local laws are applicable.

If for any reason any provision of these Conditions of Use is determined to be void or unenforceable, then to the extent and in the places only where such provision is determined to be void or unenforceable it shall be severed, and the remaining provisions shall continue in full force and effect.

These terms and conditions and anything in this site shall be governed by Washington law and all matters in connection with them shall be determined by the Washington courts.

COMPANY DETAILS

LOMA

154 Village Court - Unit 172

Monroe, WA. 98272

360-805-0794

info@lomahaircare.com

 

RETURNS & WARRANTIES

RETURN POLICY

If you need to return a product to LOMA, please contact Customer Care at (866) 306-7436 or email us for the appropriate return procedure. Returns are accepted on saleable, unopened, unused products within 30 days of purchase with the original packing slip or invoice. 

RETURNS BY MAIL

Customers returning products by mail will be responsible for all costs related to the return process. Your refund minus shipping and handling will be credited back to your original payment method once the return has been received and processed.

NON-RETURNABLE PRODUCT

The following types of product are not accepted for return:

Unsellable Product: Product that has been used, defaced or altered in any way may not be returned. This includes but is not limited to: price tags, stickers or other markings made with pen or marker.

Discontinued Product: Discontinued product or product in discontinued packaging may not be returned.

Seasonal Product: Product that is branded or packaged as seasonal/holiday may not be returned.

Promotional, Prepack, Intro Kit, and Free Items: For a refund to be processed, these items must be returned with the merchandise with which they were ordered. Promotional and free items may not be returned by themselves.

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